We’ve got your back (literally, with our shirts) for 30 days after purchase!

If something goes wrong during that time, you can return it for a refund or exchange - no questions asked (okay, maybe a few friendly ones).

Here’s the fine print:

• Items must come from summitsoul.co (because, obviously).
• They need to be in their original condition - unworn, unwashed, and with tags still attached (basically, not trail-tested yet).

If you send us a well-loved shirt that’s already been on a few adventures, you might get a partial refund as store credit. Hey, fair’s fair!

No worries—it happens to the best of us! Just email us at support@summitsoul.co with your order number, and we’ll help you exchange it for the right size. Adventure-ready gear, guaranteed!

Oh no! We’re sorry your shirt didn’t summit perfection. Here’s what to do:

1. Snap a pic: Take clear photos of the issue—whether it’s a misprint, damage, or a defect.
2. Reach out: Email us at support@summitsoul.co with your photos and order number.
3. Let us fix it: Once approved, we’ll replace the item or process a refund faster than you can say, “Trail-ready again!”

We’re all about quality, so rest assured we’ll make it right.

It’s easy—like finding the trailhead on a sunny day! Just follow these steps:

1. Pack it up: Make sure the item is unworn and in its original condition.
2. Reach out: Email us at support@summitsoul.co with your order number and reason for the return/exchange.
3. Follow the guide: We’ll send you detailed instructions (no compass needed).

Once we’ve received and inspected your return, we’ll process the exchange or refund faster than you can say, “Where’s my trail mix?”

Refunds: If your shirt’s got a misprint, damage, or defect, no worries—we’ve got your back! Once we approve the claim, we’ll process your refund faster than Aiko can chase a squirrel, and it’ll be back in your original payment method within 10 business days - usually a lot faster.

Replacement: Our standard dispatch time is 2-7 business days—that’s how long it takes us to get it packed up and ready to go, plus shipping time. For more info, check out our shipping policy (it’s as clear as a trail map).

Now, we all know banks and credit card companies can be a little slow—so don’t panic if it takes them a bit longer to post the refund!

If it’s been more than 15 business days and you’re still waiting, don’t hesitate to contact us at support@summitsoul.co. We’ll make sure to chase down the refund like it’s the last piece of trail mix!